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Implementation plans > Activity centres > Appendix > Appendix 3

Appendix 3
Activity Centre Design Guidelines

Note: these guidelines are proposed to be the basis of a future general planning Practice Note in the urban design series produced by DOI. Your comments on the guidelines are sought.

How should activity centres be designed? In future, they will need to accommodate more intense development and a greater range of uses, particularly higher-density residential development. At the same time, they will be expected to create more attractive environments and minimise adverse impacts.

The illustration on the next page shows the scenarios that could occur in a typical activity centre as a result of these expectations.

Of course, the future form of activity centres will vary with local circumstances. Every activity centre has its own characteristics, and part of the aim of an urban design approach is to reveal and highlight these attributes.

Activity centres and sustainable urban form
Many planners and designers argue that internalised (inward-looking), stand-alone, mall-based developments are inconsistent with a sustainable urban form, and that, henceforth, activity centres should be street-based.It is the disconnection of many of these stand-alone centres from their surrounds that is seen as a major problem. A development sited in the middle of a large car park, with poor public transport services, inconveniently located bus stops and poor walking and cycling connections to the surrounding community, is designed primarily to serve car users. Activity centres should be located and laid out to make public transport, walking or cycling the easiest and the most convenient modes of access.

Another major shortcoming of stand-alone, mall-based centres is the poor quality of the public and pedestrian environment that lies between each ‘parcel’ of develop-ment. Each parcel looks inward, which means the building presents blank walls to the outside while sitting in a sea of parking (and possibly some landscaping). There is little or no safe, direct and convenient foot access between each parcel, or even to adjoining residential areas. Even the street systems fail to connect, so that it is necessary to drive from one activity to another on the main highway. Centres such as these may be successful as a collection of individual trading entities, but they fail to contribute to a sustainable urban form. In future, we must avoid the ‘gated community’ approach to activity centre design.

To reduce the need to travel, it helps to concentrate most services (for example, community services, municipal service centres, parks and other public facilities such as medical centres, shops and restaurants) into consolidated centres of activity. This means only one trip is needed to fulfil multiple purposes, so, activity centres should accommodate a wide range of uses, including larger format uses such as supermarkets and office developments.

The case for street-based centres
How should different activities be integrated into a coherent, compact, walkable centre? Most urban designers would argue that the street should be the structural principle that fulfils this function. Streets are multifunctional public spaces that connect most activity within our towns and cities. In adding to the existing urban fabric, which is street-based, the obvious starting point for any activity centre should be an extension of the street system. People gain access to a centre along streets, and walk around it along streets and lanes. Activity centre design that is based on the street system may make it easier to integrate with the local community’s sense of place, which often incorporates the local street pattern. Activity that adjoins streets and traffic along a roadway tends to make sidewalk footpaths feel safer than segregated pedestrian malls, particularly out of hours.

Principles for the design of activity centres
Activity centres should be the focal points of the local community and they are essential to local identity. They should be the places in which local services are concentrated and at which public transport interchange occurs. Their design and appearance should express public and civic values. Their proper planning is the key to reducing car dependence in Melbourne and other urban centres. The principles that should guide the design of every activity centre are contained in Action 1 of this draft Implementation Plan.

These guidelines demonstrate how these principles can be applied to activity centres. They focus on six main topics: existing street-based activity centres; mall-based centres and large stores; integrating transit shops, stations and interchanges; residential use in and around the centre; layout and structure of activity centres in new areas; and building design and environmental sustainability.

Making car-based centres work better

 

6. Making car-based centres work better

Figure 6. Making car-based centres work better - click for more detail

Existing street-based activity centres

For activity centres to fulfil their role as community identity points, they must be attractive and convenient for all visitors. A key to developing vibrant and attractive centres is to provide a strong identity that builds on local character. Street environments need to be welcoming and provide variety and interest.

Overall planning of activity centres
Guidelines Avoid

Redesign centres to focus on transit stops or interchanges.

Redesign centres to address the surrounding streets by bringing development out to the streets as far as is practical.

Reconnect surrounding residential areas by making car-parking areas more compact or putting them under-ground, and by introducing new uses such as higher-density housing or other activity centre uses.

Develop a public domain of new streets that connect with each other and have traditional footpaths, and refocus development to address these streets.

Introduce a full range of compatible activity centre uses which are intermixed and well-connected.

Dispersing community facilities into locations that are hard to access on foot or by public transport.

Extensive ground-level car parks separating the centre from surrounding uses.

Inconveniently located bus stops, lack of weather protection and poor interchange facilities.

‘Place-less’ development that destroys or detracts from the valued character of the centre.

Disconnected footpaths interrupted by features such
as car parks or changes in level.

Level changes and physical barriers along key
pedestrian routes.

 

Sense of place and community
Guidelines Avoid

Design the centre to provide a focus for the local community and to reinforce a local sense of place or identity.

Incorporate locally relevant urban art into the centre as an integral part of its urban design.

Centres which lack a strong sense of identity.

‘Afterthought’ art works which do not relate to the character and culture of the local community.

 

Streets and circulation
Guidelines Avoid

Use streets to join activity rather than as boundaries between uses and different densities.

Provide a connected, public, local circulation system within larger centres (usually best achieved by a traditional arrangement of streets and footpaths).

Develop streets that are safe, convenient and visually interesting for pedestrians.

Provide secure bicycle parking.

Include islands, medians and crossings to help pedestrians cross roads, and widened footpaths to improve pedestrian conditions.

Use traffic calming to reduce vehicle speeds.
Clearly signpost off-street car parks.

Using streets as boundaries between different uses and activities.

Internalised or privatised pedestrian links.

Car-dominated streets and footpaths lined with blank walls.

 

Promoting street life and safety
Guidelines Avoid

Enhance the sense of safety within the centre by ensuring that public spaces are overlooked by people (including from within buildings) for as long as possible every day.

Organise uses within buildings abutting public spaces so that ‘active’ ground floor uses foster natural surveillance.

Design buildings so that the occupants can maintain eye contact with people in the street (for example, from balconies or windows that overlook the public space).

Provide well-lit streets and other public spaces to enhance public safety and to contribute to the lively character of the centre.

Poor street and public space lighting with an emphasis

on advertising and promotional lighting.
Large areas or wide building frontages with a single use, particularly if the hours of occupation are limited.

Extensive blank-walled facades lacking in visual interest; use of glass that hides the presence within the building of people and activity.

Infrequently occupied ground floors, and blank ground-floor walls fronting streets, footpaths and other public spaces.

 

Public domain design
Guidelines Avoid

Develop an urban character and landscape theme that reflects the valued urban, cultural or landscape character of the area, and apply this consistently (including to street furniture).

Use finishes to buildings and public spaces that are robust and of high quality.

Clearly define the boundary between the public and private spaces, and define these through techniques such as use of materials.

Locate public spaces to maximise solar access particularly during the cooler times of the year, and provide shade in summer.

Provide attractive, well-located spaces for meeting and resting.

Maintain and extend tree planting, to provide shade and improve the environment.

Urban design character which does not relate to the
local area; sporadic and piecemeal landscape works;
one-off, featuristic design elements.

Materials and finishes of low durability, or susceptible to vandalism.

Piecemeal approach to the introduction and
management of street furniture.

‘Gated’ community or semi-public areas, or other
forms of semi-private enclosed spaces.

Key public spaces that are shaded in winter.

Creating ‘afterthought’ spaces in locations that will
not be used.

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